Free
Survey & NPS bot template — quick feedback in chat
Asks a quick thumbs up or down rating and branches the reply on the result — a lightweight NPS-style check-in. Free template, no code.
Create a bot free → Free to start
T Telegram S Slack W WhatsApp T Teams D Discord
Survey & NPS
● live
Help us improve! How did you like our service?
👍 👎
What's inside
Start
/start
Message
Help us improve! How did you like our service?
Buttons
Rate us:
👍
👎
Condition
rating = good
Message
Thanks for the great rating! We’re glad you enjoyed it. 🙌
Message
Thanks for your feedback — we’ll take it on board and do better.
Finish
Who it's for
Support teams measuring satisfaction after a chat
Product teams collecting quick feedback
Anyone wanting a one-question survey, not a long form
Set it up in 3 steps
01
Take the template
Copy it into your workspace as a draft — one click, no setup required.
02
Customize
Edit texts, buttons and questions in the visual editor to match your business.
03
Publish
Connect your channel and publish — your bot goes live immediately.
Questions about this template
Can I use a 1-10 scale instead of thumbs? +
Yes — swap the two rating buttons for ten, and adjust the Condition node's comparison value.
Where are the ratings stored? +
Each pick is saved into a variable on the chat; review the results in your Flowa analytics.
Can I ask a follow-up question after a bad rating? +
Yes — add a Question node after the negative-branch message to collect more detail.